You can’t call Verizon wired phone repair to tell them your phone is broken unless you’re calling from a Verizon number. My AT&T cell and Skype Out both tell me the number on the Verizon repair site, (area code) 890-6611 does not exist.
I noticed this way back last year when I had a phone issue, and it hasn’t changed. Perhaps I need to complain to the Public Service Commission?
UPDATE: Well, the phone call wasn’t necessary. They dispached from the website, in 24 hours, and found that, low and behold, the problem was they hadn’t buried the cable well. A neighbor with a mower or edge trimmer clipped the line. They’ll be sending someone out to bury the wire a bit deeper, sometime this week.
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Even the good stuff is on sale…
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After almost 4 hours of dealing with Continental yesterday, and a flight delay of 3 hours today I’ll be leaving to go to the airport (across the street) shortly for a few hours of passport control hospitality and 8 hours in a seat. I’m just looking forward to seeing the wife and kids and getting lots of hugs, as soon as possible. I am tired.
The folks at Citizen M have been really hospitable. Time to head out. Later, everyone!
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The popular tourist shirts say “I AM Sterdam” in all the shops. Well, I AM in AMsterdam for another day, thanks to a cancelled Continental flight. Continental actually sent a check-in notice, but when I tried to do so at the hotel computer, it said “gate only.” Not cancelled, Gate Only. Get to the gate, and then find out from the HUGE line that it is cancelled. And, btw, no more info. No one to speak with, just get on line.
The travel agent who helped us via the E-Factor said she managed to get Bill and I on a flight tomorrow, but no guarantees until we get to the counter. I’ve been on a line for 2.5 hours now. Hey Continental, you’re working with the kind of efficiency that the 1980’s Aeroflot would have admired. How long do I have to wait to confirm what I did on the phone? This is insane. What crappy customer care. And, this is just the start of the “new Airline industry.”
Hoping to get out of line soon and drop the bags so we can go enjoy another evening with dinner in Amsterdam.
Update:3.5 hours to get on the same flight tomorrow as I was on today. Only reason that happened was due to travel agent, otherwise I would have been playing the “Amazing Race” all day. Thanks again to CitizenM for making sure Bill and I had a place to stay again tonight that will be cozy and close to the airport. The staff is so accomodating and welcoming.
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As I tweeted before, Thanks to Boris and his wife Tessa, and all the guests last night for an excellent night of home cooked food, great drink and conversation.
I’m having trouble uploading photos, so stay tuned for those.
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Yesterday, I saw the almost-finished construction of OfficeSpaces.nl, a very cool concept in shared office space, leased space for small entrepreneurial companies, and a common area that will be the first lounge for the E.Factor network members.
Martijn Roordink took Bill Sobel, Roeland Reinders, and me around on a tour of the 
beautiful new space,which is taking final form over the next 6 weeks. The concept combines elements of shared space like Regus clubs (printing, coffee bar, and other services on site) with concepts of co-working (with an entire area for soloists who will share space).
From this new glass top to the building, making the entire inside an open court, to board rooms and common areas designed to get the companies and workers interacting, there’s a lot that’s well-thought out about this place.
Flickr is giving me a hard time about photo uploads this morning, so I will update with more photos later. Additionally Bill Sobel and I took some video and when we upload that later, you’ll get a much better sense of the place, and I’ll expand this entry.
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